Dynamics 365 for Marketing
Improve customer experience
Coordinate personalised journeys at all touch points to strengthen relationships and build customer loyalty. Dynamics 365 for Marketing is a marketing automation application that helps convert prospects into business relationships. The application is easy to use, works seamlessly with Dynamics 365 for Sales and has built-in business intelligence capabilities.
Engage customers in real time
Design, predict and deliver content during interaction via the right channels for personalised customer journeys.
Personalise customer experiences
Transform insights into relevant actions with AI-driven advice for content, channels, customer segmentation and analytics.
Build a relationship of trust
Develop a relationship of trust with customers through an integrated, customisable platform.
Marketing opportunities
Connect with customers one-on-one to establish meaningful relationships and grow your business. Engage customers based on their interactions across email, mobile devices, social media, custom channels and personal touch points. Reach customers through digital channels and personal interactions with marketing, sales and services. Connect through the channels they choose to use, and fine-tune the timing with AI-driven recommendations.