Dynamics 365 for Customer Insights

Leading platform for customer data

The need to really get to know the customer is greater than ever. For companies, it’s very interesting to create a 360-degree customer view from the customer data they have, thus making consumer engagement measurable. Dynamics 365 for Customer Insights, a leading customer data platform (CDP), delivers unparalleled customer experiences with world-class AI and analytics.

Real-time data

Bring together transactional, behavioural and demographic data in real time for a complete picture of your customers.

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Reporting

Optimise the customer journey with ready-to-use and interactive customised reports.

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Cross-channel

Benefit from a complete overall view of the customer with digital and cross-channel analytics.

Customer Data Platform

Get to know your customers better than ever with a real-time customer data platform (CDP) from Microsoft. Turn known and unknown prospects into engaged customers. Deliver personalised recommendations that maximise customer lifetime value.  Respond to signals and feedback in real time to build lifetime customer relationships. Optimise conversions throughout the customer journey with automated workflows and AI insights.

Altijd op de hoogte blijven van de laatste ontwikkelingen en trends van IT oplossingen?

Download gratis het eBook en ontdek wat u zoekt in een modern retail systeem

De consumenten van vandaag hebben meer manieren om te winkelen dan ooit tevoren. Om te slagen in retail, moet u uitzonderlijke service leveren en tegelijkertijd de efficiëntie en de verkoop verhogen. Ontdek wat u zoekt in een modern retail systeem via onze whitepaper, en leer hoe het gebruik van één geconnecteerde oplossing uw fashion retail business ten goede kan komen.